FAQ

Q. Do you have to become a member of the Waterford Chamber to become a member of the network?
A. Waterford Chamber is the promoting organisation for Waterford Chamber Skillnet and while it is not necessary to be a member of Waterford Chamber to avail of Skillnet training it is advisable to talk with a Lynda Lawton to hear the beneifts of membership - 051 872639. Waterford Chamber Skillnet is open to any business in the South East region that has an interest in up-skilling their employees and benefiting from networking with other companies in the region.

Q. Is there a membership fee involved?
A. No. Companies are requested to fill out a training plan when they join to assist in identifying training needs, this assists us in booking and promoting relevant courses. Companies can also book training on a course by couse basis.

Q. How much does each course cost?
A. Depending on whether you are a Skillnet Network Member, a Chamber Member or a Non Chamber Member the fees vary. You can email skillnet@waterfordchamber.ie to request a schedule of planned training, with relevant course fees.

Q. Do you have to be manufacturing focused, Waterford Based or have a cetain amount of employees? 
A. You can be any size or sector to join the Network, we also train companies from across the south east. A member of our network can also access funding from other Skillnet networks. 

Q. Who decides what training programmes run?
A. Our network members dictate what programmes will run and it is the job of the Network Manager to source the appropriate programmes. This is done through our open tender process.
    By engaging with a network manager your company can help us to understand the companies needs and we can source trainers that will tailor specific courses around companies requirements if the “off the shelf" courses aren’t specific or relevant.

Q. The courses I want for my staff are not on your website for listed in the Training Needs Analysis, can you help? 
A. Yes, just let us know what you need and we can discuss options for sourcing the required training. 

Q. We want to develop our own tailored programme, can you help? 
A. Yes, there are several funding options available, which are accessed during our application process. Companies should discuss these requirements in advance of a network seeking funding as this funding will not be made available after the closing of our application period.

Q. How much grant aid would our Company be entitled to?
A. For an in-company course, grant-aid is provided at 15%. For open courses, grant aid is provided at 25%.

Q. Why are there different funding rates?
A. The Skillnet ethos is to promote collaboration, networking and economies of scale, allowing business to connect and learn from other, companies that promote this through sharing their training recieve 25% funding. 

Q. I'm unemployed. Can I apply for your courses?
A. Yes, if you are registered on the live register as a jobseeker you can contact us to discuss availability. Certain terms and conditions apply, please refer to the job-seekers section on www.skillnets.ie for more information. 

Please note Waterford Chamber Skillnet has a Payments and Cancellation Policy. 

Payments & Cancellations Policy

 

Payment Policy:-

- Invoice will issue on commencement of training and payment to be made within 30 days of issuance.

- Due to the nature of some courses, full Payment may be required upon booking in order to ensure your place.

 

Forms of Payment:

- Cheque / Postal Order

- All major credit/debit cards accepted

- Electronic transfer (please see Invoice for Bank Details).

 

Substitutions

Companies may substitute participants at any time prior to the start of the course without penalty.

 

Cancellation Policy

Cancellations must be made in writing (letter or email) and reach the event organiser prior to the start of a course subject to the following:

  • 10% of the full course fee will be charged on cancellations received up to 15 working days of the start date.
  • 50% of the full course fee will be charged on cancellations received between 14 and 6 working days of the start date.
  • Regrettably no refunds / cancellations can be made 5 working days before the start date of the course.

Course / Venue Alterations

Waterford Chamber Skillnet reserves the right to alter the contents of any course or the programme specialists and / or the venue(s) due to circumstances beyond its control.

 

Incidental Expenses

Waterford Chamber Skillnet is not responsible for covering travel, accommodation and incidental costs incurred by the participants.